Flowers At The Maples

Privacy Policy

Flowers at the Maples

Last updated: 01/01/2026

Flowers at the Maples (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who Are We?

Flowers at the Maples is a UK-based business.
For the purposes of data protection law, we are the data controller of your personal information.

2. Information We Collect

We only collect personal data that you voluntarily provide through our website’s Contact Us form, which includes:

  • Name
  • Email address
  • Message or comments

We do not collect payment information, account details, or special category (sensitive) personal data through our website.

3. How We Use Your Information

We use your personal data only to:

  • Respond to enquiries submitted through the contact form
  • Communicate with you in relation to your enquiry

We do not use your data for marketing purposes unless you explicitly ask us to do so.

4. Lawful Basis For Processing

Under UK GDPR, our lawful bases for processing your personal data are:

  • Legitimate interests – to respond to enquiries and communicate with potential customers
  • Consent – where you voluntarily submit your information via our contact form

5. Cookies and Website Use

Our website is built using WordPress, which uses cookies to ensure the site functions correctly and securely.

These cookies may include:

  • Essential cookies required for basic website functionality
  • Security-related cookies to protect against malicious activity

We do not use cookies for advertising or marketing purposes.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

6. Data Sharing

We do not sell, rent, or trade your personal data to third parties.

Your information will only be shared where required by law or where necessary to protect our legal rights.

7. Data Retention

We retain personal data only for as long as necessary to deal with your enquiry or to meet legal or regulatory requirements. Once no longer required, your data is securely deleted.

8. Data Security

We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, misuse, or disclosure.

9. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request erasure of your personal data
  • Request restriction of processing
  • Object to processing in certain circumstances

To exercise any of these rights, please contact us using the details below.

10. Contact Details

If you have any questions about this Privacy Policy or how your data is handled, please contact: flowersatthemaples@gmail.com

11. Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the “Last updated” date will be revised accordingly.

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